Crisis often leads to chaos, but hope is possible

By Suzii Paynter March

There is no avoiding a crisis; chaos can come in all sizes. Everyday good people are faced with unimaginable bad luck, disasters, break downs, unexplainable confusion, desperation and violence. But none of these should be the last word on anyone’s life.

The worst thing that happens to you should not define you. But all too often, a crisis and the chaos it brings, changes everything and every relationship in sight. What if every crisis ended up on your doorstep?

McLennan County Behavioral Health Leadership Team

Waco needs a crisis hub. A crisis hub is a place that is a combined resource center that can help streamline decisions, bolster support, provide a smooth hand off, and share the load to help people in crisis avoid the chaos that can destroy themselves and their families.

Right now, mental health professionals, medical personnel, City of Waco, and McLennan County leaders are working toward building the right team to respond to overwhelming crises and build a place for Waco to have a crisis hub. Responding to the kinds of personal crises that can bring harm to self and others and finding the way out of chaos takes a team.

Through the leadership of the Prosper Waco working group, the Behavioral Health Leadership Team, the Board of MHMR, and the advice of other communities who have also tackled this problem, Waco is retooling to minimize the chaos that wreaks havoc on friends, family, and neighbors. Bringing existing resources together matters, and it multiplies the effectiveness of intervention.

The number of people in crisis and the intensity of the crises grow month by month. One frustrated man in crisis described Waco as a pinball machine – “I know I need help, but all I can do is bounce around town or be drunk or violent. Can’t somebody catch me on the bounce. I know I need help?”

Teams in a crisis hub can function together to avoid duplication of efforts; they can minimize missed opportunities and promote persistence; they can support each other in the very hard work of helping people climb out of chaos and find hope. A crisis hub team can find steps toward solutions JUST because they are together and can bring many talents to bear all at once. Concentrating services helps the person in crisis and it helps sustain the strength of the professionals working together, too.

When is the sum greater than its parts? When a small group of caring, talented people step in together to tackle chaos and come out the other side with hope. I would not know what to do if the crisis were on my doorstep, but I can be part of the solution by supporting the team that is building the Waco Crisis Hub.

Suzii Paynter March is chief executive officer of Prosper Waco.

The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email Ferrell Foster at [email protected].