By Christine Miller

The month of May is National Bike Month. This is Waco’s second year promoting and hosting community events to highlight and celebrate the possibilities of the bicycle and the many reasons we ride. National Bike Month is a shared experience by all communities, #BikeJoy, to build a more Bicycle Friendly America for everyone.
How to Participate during Bike Month within Our Community
May 8 & 22: Bike with a Ranger – City of Waco Parks and Recreation – Park Ranger guided tour along the Riverwalk in Downtown Waco. Will highlight historical facts about Waco’s river corridor and landmarks along the route. Please meet by 6PM at the Suspension Bridge.
May 15: Ride of Silence – Waco Bicycle Club (Website: https://wacobicycleclub.com/) – A nation-wide, silent procession to honor cyclists who have been killed or injured while cycling on public roadways. Will include a reading of the Ride of Silence Poem, remembrance of local cyclists killed, and then a silent ride for about 6 to 8 miles. Meet at 6PM at City Hall fountain, located at Austin Avenue & N 3rd Street.
May 31: Critical Mass Community Bike Ride – Critical Mass Waco (Website: https://www.facebook.com/groups/47057872309/) – Critical Mass Waco leads a community bike ride the last Friday of every month. Celebrate National Bike Month with Waco’s cycling community. Meet at 6PM at City Hall fountain, located at Austin Avenue & N 3rd Street.
Waco – Becoming More Bicycle Friendly One Year at a Time
A couple years ago, the Waco Metropolitan Planning Organization (MPO) issued an online survey about citizen’s transportation and travel habits including cycling as a mode of transportation. Two of the most common reasons that created hesitation for Wacoans to choose cycling over driving a car included:
- Knowledge of safe routes to ride
- Lack of bicycle lanes or paths separated from vehicle traffic to provide a more comfortable route
In 2018 the City of Waco was awarded an honorable mention as a Bicycle Friendly Community from the League of American Bicyclists. City and MPO staff and the active cycling community have been diligently working on multiple projects to continue to improve Waco’s bicycle culture and infrastructure for citizens and visitors alike.
How to Know the Best Roads and Routes to Ride around Waco
The City of Waco, the Waco Metropolitan Planning Organization and the Waco Bicycle Club came together over the past year to develop a map of the best roads and routes for riding your bike throughout Waco as a local or as a tourist. These identified streets have a natural inclination to be more bicycle friendly than others and are as direct as possible to key destinations – parks and community centers, schools, shops and business centers. In conjunction with the Convention and Visitors Bureau the first “Cycling in Waco” map is printed and ready for you to use.
You can pick up a free, printed map at the Tourist Information Center (At the Texas Ranger Hall of Fame, 106 Texas Ranger Trail), at the Waco Parks and Recreation Department (201 W. Waco Drive) and at the Waco Convention Center (100 Washington Avenue). You may even find it at your local bicycle shop.
The Cycling in Waco map is also available online at: https://wacoheartoftexas.com/plan/visitors-guide-and-map/
More Bicycle Lanes and Shared-Use Paths are on the Horizon
This is the first year that new bicycle infrastructure will begin to be signed and striped on our Waco streets in many years. In conjunction with the City’s Pavement Maintenance Program and previously awarded federally funded grant projects new bicycle infrastructure will soon be on:
- Lake Shore Drive from Wooded Acres Drive to N 19th Street
- MacArthur Drive from McFerrin Avenue to Alexander Avenue
- S 26th Street from Clay Avenue to Bagby Avenue
- Elm Avenue from Martin Luther King Jr Boulevard to Forrest Street
- 11th/12th Streets from Downtown Waco to Garden Drive
- Washington Avenue from University Parks Drive to N 18th Street
- Londonderry Drive from New Sanger Road to Old McGregor Road
- Herring Avenue from N 4th Street to N 15th A Street
- Colcord Avenue from N 5th Street to N 18th Street
City staff are applying this year to federally funded grant programs with emphasis on multi-modal transportation to include a shared-use path on Mars Drive near Midway Middle and High Schools and a multi-purpose trail along the former Missouri-Kansas-Texas Railroad right of way in East Waco. The City is also applying to Safe Routes to School federal grants which if awarded will include infrastructure improvements for school-aged bicyclists and pedestrians in future years to come.
Bicycle and Scooter Share Pilot Program
A year-long planning and design process is finally wrapping up and Waco will soon have a bicycle and scooter share pilot program. Expect to see electric-assist bicycles and scooters in the Greater Downtown in June this year. Ride a scooter to your favorite place for a bite to eat in downtown. Take a sunset bike ride along the Riverwalk before you head home for the night. Be a tourist for a day, leave your car behind and enjoy the various local favorites and hot-spots via a bike or scooter. The City looks forward to seeing all of you taking part in this new way to get around town.

Christine Miller is a traffic engineer in training for the City of Waco Public Works Department. She has been with the City of Waco since 2015 and has been directly involved in improving the infrastructure for the bicycle and pedestrian community. Though she is not an avid cyclist yet, she does own a bicycle and takes it out on fair weather weekends to the Cottonbelt Trail and the Riverwalk and to trail systems in Round Rock and Austin. Maybe you’ll see her at one of the scheduled Bike Month rides. She’ll happily chat about genealogy, the Women’s World Cup coming up this June, and the changes that are occurring in Waco.
April 29 through May 5,2019 marks the 100th anniversary of Children’s Book Week. The 100th Anniversary theme — Read Now ∙ Read Forever – looks to the past, present, and most important, the future of children’s books. Grab a kid, grab a book and read together this week! And every week! And every day! — ALW
By Jessica Emmett
Everyone has a favorite children’s book. Whether you love Dr. Seuss, Goodnight Moon or Brown Bear, Brown Bear, you probably get the warm fuzzies when you think about some book from your childhood. Children’s books are the gateway to becoming lifelong learners and lifelong readers, and the standards are high. For a book to end up in your school, your library or your hands, lots of people have to think it’s pretty great (and it helps if it gives someone the warm fuzzies, too).
This week we have been celebrating Children’s Book Week with fun activities and ideas to help get kids in Waco excited about reading!
Children’s Book Week
In 1919, librarians, editors, booksellers and Boy Scouts decided to start a literacy initiative to promote reading among young people in the United States. In 1944, the Children’s Book Council assumed responsibility for running Children’s Book Week, an event that connects libraries, bookstores, schools and homes—anywhere where young readers are reading.
Today, Children’s Book Week is the longest running national literacy initiative in the country. Over 1,300 libraries, bookstores and schools host events to celebrate the week. This year is the 100th anniversary of the first Children’s Book Week, so we can celebrate all year long. The theme this year is Read Now • Read Forever.
Why Read?
Getting kids to read helps expand their vocabularies. Learning new words helps young brains develop just like exercise helps their bodies. It’s like mental cross-training! Better readers are better writers, so reading all those books can lead to strong job skills along with a life-long love of James and the Giant Peach.
Reading is a great way to experience other cultures, too. Kids can learn about places they’d like to visit and about the unique history and people who live there. What a great way to start conversations and inspire a new generation of travelers!
Learning about history, science and how the world works can inspire innovation and creativity. When kids read books, they walk away with brand new ideas and ways to solve problems.
One of the best side-effects of reading is developing a great imagination! When kids learn what might be—instead of being limited to the things they can see—they dream bigger. Think about Harold and his purple crayon… Imagination is magic!
How Can You Help?
Inspiring young people to become readers is everyone’s responsibility. Reading to kids is the obvious way to share books with them, but it’s not the only one. Be a great role model by reading for work or for fun. Kids absorb and mimic your behavior, so reading inspires them in a positive way.
Bring kids to the library regularly to encourage them to value reading, sharing and community resources. While you’re there, take a trip to the children’s department to see if we have your favorite book. Take a little time to pass it on to a young person in your life. The books of your childhood help tell your story in the best words possible.
If you don’t have a favorite childhood book, or you’d like to discover something new, just ask us. Our librarians have amazing suggestions for the best books. They know the classics and what’s new, so you might discover a new favorite.
Be sure to sign up for Library News emails to get book recommendations, too!
What’s Happening?

The Children’s Book Week event is a nationwide party for our favorite children’s books, and part of it takes place at your Waco Library! On Wednesday we had a carnival at West Library and participants made up stories to share with their friends. We had a book walk game and gave out fabulous prizes (books!) On Friday, we’re having a Rainbow Fish party at South Waco Library! Hear the classic story, make a snack and something crafty, too.
Of course, every day, we have books for you to read and enjoy. Everyone age 5 and over can get their own library card. You can even register for a card online and swing by the library to pick it up!
So, cross the bridge to Terabithia and join us where the wild things are April 29 through May 3 and we promise, you won’t have a terrible, horrible, no good very bad day.
The Rainbow Fish party is May 3 at 4 PM at the South Waco Library (2737 S. 18th St.)
For more information about online card registration, Library News emails and Library programs (including Summer Reading Club) be sure to visit wacolibrary.org.

Jessica Emmett is the Community Services Supervisor for the Waco-McLennan County Library. She loves “preaching the gospel of the library” and has been doing marketing, promotion and outreach for the Waco Library for almost three years. Before joining the Library team, Jessica worked for a decade in public education, as an aide, teacher and librarian. She loves how her job lets her teach people of all ages about something she loves—the library!
Jessica enjoys lots of hobbies, including cooking, disc golf and running. She loves to read (of course) and usually has three or four books open at a time. When she’s not doing outreach, Jessica spends a lot of time in a very lonely office, so be sure to say “hi” if you see the Library table at your next Waco event!
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.
April 29 through May 5,2019 marks the 100th anniversary of Children’s Book Week. The 100th Anniversary theme — Read Now ∙ Read Forever – looks to the past, present, and most important, the future of children’s books. Grab a kid, grab a book and read together this week! And every week! And every day! — ALW
By Sarah Miller
I grew up going to the library a few times a year. My parents could not afford to keep up with my constant reading, so trips to the library supplemented my ever-growing wish list of books. One summer as a child I stayed with my grandparents for a week. When I arrived, they said they had purchased three books for me (all Babysitters Club, I’m sure) and they gently reminded me that those books had to last an ENTIRE week. I read all three in the first day. I spent the rest of the week stressed about having nothing else to read. Enter the library…a fourth-grade girl’s dream place. This was back before the internet (gasp!), so I loved looking through books from various genres and learning about far-away places.
Fast forward to 2019. I’m now parenting a seven-year old who is obsessed with learning. My kiddo wants to know ALL about dinosaurs one week and then the next, wants to learn about the Andes Mountains. He reads books about natural disasters and how to be a spy and how plate tectonics work. His library adventures began at six months old. I started taking him to the Waco Public Library for a Baby Time. He LOVED listening to the stories and hearing Miss Vivian’s awesome voices. He transitioned to Toddler Time and then by pre-school he got his own library card.

Caleb and I have been to every single library in Waco and love each children’s area. Most of our time is at the Central Library and I can honestly say, I’m SO grateful to have this resource in my area. Not only do we check out books and DVDs, but they have games and arts and crafts available for use in the children’s area at any time. We often go and spend a few hours at the library. They have special events each month as well. They had a Library Spy Program and Caleb LOVED it. Often they have family night events where kids come in their pajamas for stories or have space where you can bring blankets and build forts in the library. Best of all? Y’all this is FREE! I’m not paying for any of these fun activities. They have kids’ yoga, Minecraft events, Lego Labs, and so much more…
While I was in graduate school, one of the librarians would often help me find resources for papers. He taught me about new ways to search and how to cite things correctly. He also showed me how to reserve books online so all I have to do is show up to the library and head over to the shelf and get the stack of books. This is a game changer for this working momma! I want my son to have new books to read each week but don’t want to spend an hour or so finding all of these books. So, I just do it online and pick up the stack the kind librarians have put on the shelf for me.
One last shout out for my library: a few weeks ago, my son was having an issue at school. We went to the library (as we do often after school) and I mentioned to the librarian what was happening. Within 10 minutes, she had found books I had never heard of and sent us home with resources that really helped both of us. I am incredibly grateful for the Waco librarians for helping me with parenting, graduate school, resources for my patients and their families, and more.
Wacoans: take advantage of this FREE resource! Have an hour before you head to an appointment? Why not sit in a quiet space at the library and read? Get to know your librarians too…they are an amazing resource for our community.

Sarah Miller is a hospice chaplain in Waco and when she isn’t at the library, she can be found teaching goat yoga, kayaking, and traveling with her delightful first grader.
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.
By Lindsey Breunig

Summer time is approaching, Waco is starting to heat up, and so is the grilling season! From local parks or in your own backyard, grilling out can be a tradition that brings together family and friends. Not only is grilling out a social experience but grilled meals are tasty, healthy, and economically friendly. Weather permitting, grilling gets family and friends outside, and gives you an opportunity to encourage physical activity. Rather than sitting around and waiting, use the grilling time as an opportunity to throw the softball, kick a soccer ball, or bump the volleyball. Additionally, lawn games are cheap, easy to transport, and suitable for all ages. Participating and moving around while grilling will help increase one’s strength, endurance, balance, and flexibility – all while a delicious meal is being made!

Not only does grilling out create quality time with friends and family but it is a low-fat cooking option for a variety of foods and colors on your plate. Most of our favorite foods can be grilled. This includes beef, chicken, fish, pork, and even your favorite fruits and vegetables. Grilled fruits can be delicious additions to a main dish or even desserts. Be creative and let the children pick their favorites to try out. When grilling fruits it is important to keep an eye on the grill as fruits cook quickly. In fact, you might find that even your pickiest eaters will enjoy their vegetables after the foods are grilled! To prevent sticking, it’s helpful to brush fruit lightly with oil. Interested in grilling some veggies? Here are some quick instructions:
Ingredients:
- 2 tablespoons of vegetable oil
- 2 garlic cloves (finely chopped)
- Any mix of your favorite veggies (for example: corn, eggplant, zucchini, onions, or peppers)
Directions:
1. Mix the oil and garlic in a large bowl before adding and tossing the vegetables. (For easy clean up you can use a gallon size bag)
2. Place the vegetables on a broiler pan or grill. Cook for 10 minutes, turning twice until the vegetables are tender.
3. Place the vegetables on platter and enjoy!

There are also economic benefits to grilling. Grilling outside will help lower high summer electric bills by not raising the inside house temperature. Grilled food makes great leftovers for the next day. Leftover meats are great in lettuce-based salads and leftover vegetables go great with scrambled eggs. Try making a tasty grilled chicken salad by adding corn, black beans, tomatoes, cilantro, lettuce, and salsa with your left-over grilled chicken. Dice the chicken up and mix with the other ingredients!
Grilling can be dangerous without taking the proper safety steps. There are an ample number of opportunities to teach family and friends about food safety while out grilling. For example: using separate plates for raw and cooked meats to avoid cross-contamination. Use tongs to turn solid pieces of meat to avoid cross-contamination and keep the juices of the meat inside. Tongs will keep your hands safe but also remember to keep your hands clean and away from the hot grill or flame. Heat the grill for 10-15 minutes before adding food so foods will be seared instead of steamed or baked. Finally, assure your food is safe to eat by cooking your food to the minimum internal temperature throughout. Use a food thermometer (not your eyes) to make sure meats are fully cooked. Beef, pork, veal, and lamb (steaks, roasts, and chops) should be cooked to a minimum internal temperature of 145 degrees, while ground beef, pork, and veal should be cooked to a minimum temperature of 155 degrees. All poultry should be cooked to a minimum of 165 degrees.

Whether you use a gas, charcoal, or electric grill, it is important to follow the operating directions carefully and keep your grill in a safe place to avoid accidents. To help get the most out of your grilling experience remember to clean your grill before cooking. To clean your grill, remove the grates and wash in hot, soapy water. Scrub off any food particles or drippings with a brush or scrubbing pad. Rinse with clean water and air dry. Remember to remove and clean, or replace, the drip pan. Clean the outside of the grill with hot, soapy water and rinse clean. Follow the manufacturer’s instructions for cleaning the burners and interior of the grill.
Create safe habits that friends, family, and even children know, and you will be one step closer to a great day grilling out. Below is a graphic from the Centers for Disease Control and Prevention that you can share with friends and family! Happy Grilling Season!


Lindsey Breunig is a graduate of Baylor University and currently works as the Better Living for Texans Educator for the Texas A&M AgriLife Extension Service. She is originally from Grapevine, TX and now calls Waco home. Here in Waco she loves to venture out to Cameron Park, visit the local Farmers Market, and try out the awesome eateries in Waco. If you see her and hear a loud bark, that’s her pup Lucy just saying hello.
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.
By Dr. Lucia Harcum
May 4th is an election day in Mclennan County. It is easy to believe your vote does not matter or will not count. This is incorrect. In May’s 2017 election, less than 4% of registered voters cast a vote and only 1 out of 80 McLennan county residents voted. These statistics make it easy to see that with only a very little effort, the McLennan county voters can be statistically significant in election results.
This is not an election for president, your senator, congressperson, mayor or even dog catcher. So some may be tempted to feel this is a “who cares” election. Even voters that know all about national politics have a challenging time connecting any of them to our daily lives. The fact is that everyone you know NEEDS to vote in May. This action ensures that in the future your votes are sought after, you and your family concerns are addressed, and that these issues must be considered and addressed by your elected officials wishing to remain in office and those seeking offices.
Too often entire neighborhoods do not vote because it appears to them that those running do not seem to care about what is important to their family. Yet this is a two-way street. How can an elected official seeking your vote know your wishes if they do not even know if you will vote? Why would they care about what is important to you if you have not shown them that they can count on your vote and you will vote, even in a low-controversy election? Use this upcoming election as a megaphone for the vote. The vote this election is expected to be so low that even small groups of neighborhoods that show up in mass could significantly sway all elections by an easy margin. Make your vote count; said here, is why.
Traditionally this phase in the voting cycle has an expected low voter turnout because the issues are not extremely politically charged with emotion. If you vote, all the Parties are watching and will glean as much information as possible about the voting population demographics. That information will then be used sway your future vote. Frankly this has always happened in the past. The difference today is that information is dissected via the internet and social media. It may be difficult to know or confirm the true facts. Research the information. Make an informed decision. Vote intelligently with a focus toward your desired outcome in world-wide interests, nation-wide, state, county and local government concerns or interests in the future.
This upcoming voter turnout will serve as a gauge for voter interest by the political cogs. It will notify the parties, all of them (Republican, Democrat, Libertarian, and Green), about the apathy and/or passion of all districts. It will be the base for candidate platforms and with these demographics they will statistically calculate the precinct’s potential and future viability of candidates and proposal successes.
Good news for voting. The lines will be short, and parking will be available. Voting in this election shows our elected officials (and their political planners) you’re your vote has real value. Your voice through your vote needs to be sought out, heard, and addressed by the political planners. This includes concerns about you, your family, your community, and your country in all aspects: healthcare, education, economy, jobs, etc. Also, and this is very important, the people that get out and vote will be a factor of the future election campaign because you will vote again in the future.
Your vote can easily have a significant impact on the opinion of potential new or incumbent officials and changes in laws. If you do not vote, it is assumed that you will remain one of the voiceless who simply (but stupidly) gave their voice to someone else. The projected turnout for November’s election amplifies your voice today and in the future. Use your vote as a megaphone to represent your family, your neighborhood, and McLennan County. If you are registered, vote by May 4. If you are not registered, do so NOW and your vote WILL count in the future!
Before you vote, check out the non-partisan voter guides for the elections to the Bellmead City Council and the Hewitt City Council at www.vote411.org.

Dr. Lucia Harcum is a free-lance research writer and active member of the League of Women Voters of Waco, Junior League of Waco, Central Texas Coalition for Literacy, Central Texas Hispanic Chamber of Commerce, and is Treasurer of a local nonprofit. This article originally appeared in her weekly column, Para La Familia, published by TIEMPO, a Central Texas Spanish/English Newspaper. It has been adapted for the May 2019 publication in the Act Locally Waco blog.
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.
Do you walk, ride, roll, bike or drive in McLennan County? The Waco region is growing! That raises questions about how we will get to places we want to go now and in the future.
The Waco Metropolitan Planning Organization (MPO) is now receiving public comment on a draft Waco Metropolitan Area Active Transportation Plan (ATP). The ATP provides recommendations for expanding and improving the pedestrian and bicycling transportation network in the Waco Metropolitan Area through the year 2045.
For a Draft of the Active Transportation Plan, Click Here: Draft Plan.
The Waco Metropolitan Transportation Plan (MTP) outlines the broader mobility needs for the Waco Metropolitan Area through 2045. The MTP serves as the blueprint from which mobility projects to address those needs are developed.
The MPO will be conducting 2 public informational meetings to give interested persons the opportunity to view the draft ATP plan and to solicit comments regarding recommended strategies for improving pedestrian and biking conditions. The MPO also invites interested persons to help in the development of the MTP by identifying mobility challenges and sharing ideas to address them. These meetings are scheduled as follows:
- Wednesday, May 1, 2019, 12 Noon. South Waco Community Center, 2815 Speight Avenue, Waco, TX 76711 Doors open 11:30 AM. ATP presentation at 12 Noon. MTP presentation at 1 PM.
- Wednesday, May 1, 2019, 5:30 p.m. South Waco Community Center, 2815 Speight Avenue, Waco, TX 76711 Doors open 5:00 PM. ATP presentation at 5:30 PM. MTP presentation at 6:30 PM.
The MPO is accepting comments regarding the Active Transportation Plan through July 5, 2019, and the Metropolitan Transportation Plan (MTP) through 5:00 PM on May 31, 2019. Comments may be sent by e-mail to mpo@wacotx.gov, or by mail to Waco MPO, P.O. Box 2570, Waco, TX, 76702-2570. Verbal comments will also be accepted at (254) 750-5650 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday.
Comments should be directed to Christopher Evilia and may be submitted via the following methods:
- Email: mpo@wacotx.gov
- Phone: (254) 750-5650
- Mail: Waco Metropolitan Planning Organization P.O. Box 2570 Waco, Texas 76702-2570
Press release – Bankston’s in Waco is one of the thousands of comic book shops around the world celebrating the largest event in the comic book industry on Saturday, May 4th: Free Comic Book Day (FCBD)! Each year, thousands of participating stores give away over five million comic books to millions of fans to introduce them to the wonders of comics.

“Free Comic Book Day is a great event for the whole community. Bringing everyone together, finding books for everyone to enjoy, and seeing people of all ages—children, teens, and adults—sharing our passion for comics is incredible,” said Jeremy Root, manager of Bankston’s. “Even if you’ve never picked up a comic book, we want to welcome everyone to Bankston’s on May 4th, because there are so many amazing comics this year and we can’t wait to share them.”
This is the 18th year Bankston’s will celebrate FCBD, offering the community a fun, family-oriented event where everyone can find a comic they’ll enjoy. Bouncy Houses, DeeJay Versatile, Sidewalk Sale, FCBD Patches and this year several Music Bands.
“With awesome titles like Avengers, Tokyo Pop Disney, Riverdale, TMNT, Pokemon and others, we’re sure there’s a comic book for everyone,” Root continued. “Comics are a fun and enduring form of entertainment for readers of all ages to dive into as imagination comes to life. Whether it be popular comics, film, television shows, or video games, there’s something for everyone to enjoy.”
Regular updates, information about comic books, and a list of participating publishers and their free comics are all online at www.freecomicbookday.com.
Free Comic Book Day kicks off at 10:00am and runs until 6:00pm at Bankston’s Comics and Sportscards at 1321 S. Valley Mills Dr in Waco. Call 254-755-0070, or follow us on Facebook for more information.
ABOUT FREE COMIC BOOK DAY—Celebrating its 18th year, Free Comic Book Day is the comic book specialty market’s annual event where participating comic book shops across North America and around the world give away comic books absolutely free to anyone who comes into their comic shops. The event is held the first Saturday in May and is the perfect opportunity to introduce friends and family to the many worlds of wonder available at local comic book shops. From super-heroes to slice-of-life to action/adventure and beyond, Free Comic Book Day has a comic book for everyone!

By Glenn Robinson
When you think of patient care, doctors and nurses are usually at the forefront of everyone’s mind. However, hospitals are increasingly utilizing supplemental programs in addition to the excellent care provided by their clinical staff to fulfill their mission of caring for “the whole patient.”
This month, we take a look at three lesser-known roles in health care that are just as vital to the patient experience and road to recovery as that of a physician or nurse.
Patient Navigators
If you’re going on a long journey to somewhere you’ve never been before, the best bet to get to your destination is being aided by navigation. The care process for a terminal disease or chronic illness is often described as a journey – physical, emotional, and spiritual – so one of the ways many health systems are making the road to survivorship easier is by offering patient navigation.
A patient navigator is a partner for patients and families from the time of the initial diagnosis and throughout their journey – wherever that may lead. A patient navigator strives to help patients make decisions and find their way through the complexities of the healthcare system so they can focus on recovery.
Navigators connect patients with resources and information to help them better understand their diagnosis and treatment options. They can also help remove barriers, whether they be financial or practical – like transportation to and from appointments.
Additionally, patient navigators serve as personal advocates to help ensure patients are receiving high quality care and have all the answers they need… even if it means challenging the status quo.
Another critical job of a patient navigator is to provide emotional support. Patients sometimes have a hard time expressing their fears and sadness even to their closest loved ones, so a navigator can be that listening ear.
On the road to survivorship, to some patients, the help and support navigators provide may be as important as the caregivers delivering the treatment.
Community Health Workers
Community health workers have emerged as an effective strategy in engaging patients and caregivers in lowering costs for healthcare’s “frequent flyers” – patients who often visit emergency rooms and fill hospital beds.
Community health workers have been part of healthcare worldwide for decades. They generally are not doctors or nurses, and often are recruited directly from the communities they serve. Their purpose is to help individuals navigate the healthcare system, manage chronic illnesses more effectively, and access preventive care.
They also help patients tackle important health-related issues such as food and housing insecurity. Community health workers often serve people in impoverished communities who lack access to quality healthcare, lack the means to pay for healthcare, do not speak English fluently, or have cultural beliefs, values, and behaviors that differ from those the traditional U.S. healthcare system is geared towards.
New research suggests these workers may contribute to fewer days in the hospital for some patients. Patients with help from a community health worker were nearly twice as likely to report receiving high-quality primary care and spent fewer total days in the hospital.
Recognizing the value of these individuals, the Texas Department of State Health Services has a community health worker certification program to develop these dedicated individuals’ communication and navigation skills, as well as their knowledge of available community resources.
Though typically not clinicians or administrators, community health workers are playing an increasingly important role in healthcare quality and cost.
Volunteers
Often known as candy stripers in the past, today, hospital volunteers are a diverse group of men and women of all ages who perform a wide range of functions.
Volunteers are vital members of the community and the hospital team who share their time, talents, and passion for helping others, while either directly or indirectly making a difference in the lives of patients and families.
There are many different roles for hospital volunteers. Some oversee the hospital information desk and provide directions and a warm smile to patients and visitors. Others deliver flowers and packages to patients, run the gift shop, or perform a full range of back-office administrative tasks so other staff can keep their focus narrowed in on patient needs.
Many hospitals also have special volunteer programs. For example, pairing former patients who have successfully overcome a serious condition, such as heart disease or cancer, with patients who are now on that same journey. Or even more innovative programs like volunteers who share their musical or artistic talents with patients as a form of therapy. There are even animal-assisted therapy volunteer programs at some hospitals in which four-legged volunteers join their two-legged team members to bring smiles to patients’ faces.
Programs like these have been shown to raise the spirits of patients and can contribute to a better patient experience. But volunteers also benefit. Research has demonstrated that volunteers are often healthier, happier people.
Hospital volunteers truly create a win-win-win situation – for themselves, for patients, and for the hospital.

Glenn Robinson is the President of Baylor Scott & White Medical Center – Hillcrest. He has over 30 years of experience in hospital and health care management, and currently serves on several Boards associated with the Texas Hospital Association and the American Hospital Association. In addition, Glenn is Past-Chair and an active member of the Greater Waco Chamber of Commerce, and serves on the Prosper Waco Board.
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.
Top 10 “Most Opened” Blog Posts of 2019: # 10
By Michael Jeter
Sometimes part of my job is making kids cry.
No, it’s not in my job description, but making kids cry comes with the territory of overseeing STARS Book Clubs, a mentoring and literacy initiative focused on empowering members of churches in Waco to serve the schools around them. My latest victim was Jose.
For several weeks, Jose and David, two second-grade boys, had been participating in a STARS Book Club. Their mentor, a stay-at-home mom, would come to their school once a week during their lunchtime, where they’d talk, eat, and practice reading books aloud together.
“I’m sorry buddy, but your mentor can’t come to Book Club today- her son is sick,” I told Jose, as he chose between chicken nuggets and burritos in the cafeteria lunch line.
I didn’t really think it would be that big a deal if Jose missed a week – he had only recently started Book Club, and I doubted he even remembered his mentor’s name. However, as I saw his face scrunch up as he (unsuccessfully) tried to hold back tears, it hit me again: We rarely realize just how much a caring, consistent adult can impact a child.

Research has shown that every child needs at least one stable, committed, supportive adult in their life to end up doing well, and the children of our city are no exception. Many students in Waco are facing serious challenges, from poverty and parent incarceration to bullying and depression. A Book Club mentor coming every week who believes in you, laughs with you and encourages you can be a much-needed emotional support for many students. For others, the chance in Book Club to grow in reading ability, reading confidence, and a love of reading is just the help they need.
That help isn’t just a nice thing to do- it’s a crucial intervention as our nation, state and city are in a serious literacy crisis. Two-thirds of all fourth-graders can’t read on grade level. Third-grade students who can’t read on level are four times more likely to drop out of high school, and if they’re also in poverty, they’re 13 times more likely to drop out. Without a high school diploma, the probability of everything from future incarceration to joblessness skyrockets. Even for those who manage their way through high school, a poor reading foundation limits chances of further education or training, good employment, and a living wage.
In the face of these statistics, we’re seeing an unprecedented movement of 600 people from 35 churches in Waco joining together to serve the students of our city through Book Clubs! And as we and local businesses and organizations add our efforts to all that teachers and parents are doing, we are starting to see reading scores improve and brighter futures open up for hundreds of students. Currently our Book Club volunteers meet with more than 1,400 students in Waco every week, another 200 Highland Baptist volunteers read one-on-one with students every week, and hundreds of other volunteers from our city are serving students through similar initiatives. (To financially sustain this amazing growth of Book Clubs, we’re holding a fundraising Gala on April 29th– we’d love to see you there!)

In the Bible, the book of James says, “Show me your faith without deeds, and I will show you my faith by my deeds” (James 2:18b). Volunteers across Waco are putting their faith in action through Book Clubs, loving their neighbors by helping them to succeed in school and in life. So yes, sometimes I have to bear bad news that will make kids cry, but it’s far outweighed by the joy of seeing greater equity, opportunity and hope grow in the next generation of our city.

Michael Jeter works for the STARS Mentoring Project at Antioch Community Church. He is a Virginia native who found the kind of community in Waco that’s caused him to make this city home for almost a decade. He and his wife and daughter are excited to meet their newest addition to their family next month!
The Act Locally Waco blog publishes posts with a connection to these aspirations for Waco. If you are interested in writing for the Act Locally Waco Blog, please email ashleyt@actlocallywaco.org for more information.